How Amdocs-India manages IT downtime with SMS alerts, reducing confusion, stress and wasted time
Amdocs
Tushar Dingale
Network Outage Center Manager

OpenMarket helps the biggest brands in the world use mobile messaging to connect with their customers in the moments that count. When they need to be there and be responsive in real-time. When customer experience isn’t just a buzzword: it’s an obsession. OpenMarket combines a powerful, scalable and reliable platform with a deep understanding of how text messaging can transform business processes. It works closely with clients to deliver timely, useful and context-sensitive mobile messaging that surprises and delights their customers around the world at massive scale. OpenMarket calls this the Empathetic InteractionTM and its changing the way enterprises engage with their customers. With trusted relationships with mobile operators across the globe, OpenMarket offers faster time to market, and ongoing support for its enterprise customers.
Showing 13 OpenMarket Customer Success Stories
Amdocs
Tushar Dingale
Network Outage Center Manager
Club Mahindra
Sujit Paul
National Head, Member Relations & Business Excellence
FICO
Fortune 100 Retailer
Fortune 100 Retailer & Management Consultancy
Fortune 100 Retailing Company
Ginger Hotels
Nikhil Sharma
Chief Operating Officer
Global Management Consultancy
Philips
Virgin Trains
World’s Largest Contact Lens Store
World’s Leading Leisure and Hospitality Company
World’s Leading Provider of Integrated Revenue Management System
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