OpenMarket

OpenMarket helps the biggest brands in the world use mobile messaging to connect with their customers in the moments that count. When they need to be there and be responsive in real-time. When customer experience isn’t just a buzzword: it’s an obsession. OpenMarket combines a powerful, scalable and reliable platform with a deep understanding of how text messaging can transform business processes. It works closely with clients to deliver timely, useful and context-sensitive mobile messaging that surprises and delights their customers around the world at massive scale. OpenMarket calls this the Empathetic InteractionTM and its changing the way enterprises engage with their customers. With trusted relationships with mobile operators across the globe, OpenMarket offers faster time to market, and ongoing support for its enterprise customers.

Case Studies

Showing 13 OpenMarket Customer Success Stories

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How Amdocs-India manages IT downtime with SMS alerts, reducing confusion, stress and wasted time

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How intelligent Mobile Engagement helped Club Mahindra seize the moment with 200,000+ members

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How SMS helps FICO keep customers informed about their finances all over the world

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How one of the biggest brands in the world solved a CX problem with SMS

How two companies with very different needs found SMS messaging was the only channel that could help

Fortune 100 Retailing Company - Customer Case Study

How intelligent mobile engagement helped Ginger Hotels create a richer and more rewarding experience across the customer journey

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When seconds count, you need to connect now

How Philips used automated SMS alerts to help hospitals deliver a better quality of care.

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How SMS helped Virgin Trains be there for their customers

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World’s Largest Contact Lens Stores - Customer Case Study

World’s Leading Leisure and Hospitality Company - Customer Case Study

World’s Leading Provider of Integrated Revenue Management System - Customer Case Study

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