FeedbackNow B2B Case Studies & Customer Successes

FeedbackNow gives businesses in healthcare, travel, multi-location retail, and major venues the ability to monitor, analyze and act on a continuous stream of customer feedback and other signals to optimize their operations using a simple and powerful system. Businesses are given this feedback instantly in FeedbackNow’s platform and are able to analyze data for trends, and prioritize action to improve experiences and operations. FeedbackNow enables brands to consistently deliver excellent CX and drive growth.

Case Studies

Showing 14 FeedbackNow Customer Success Stories

How Crothall Transformed Operations at Premier Health with Real-Time Feedback

Crothall Healthcare

FeedbackNow Awarded Dept of Veterans Affairs (VA) Contract

Department of Veterans Affairs

How Georgia World Congress Center Optimized Staffing and Elevated Guest Experience with Real‑Time Feedback

Georgia World Congress Center Authority

Chris Chadwick

Director of Operations

How Grandi Stazioni Retail Improved Customer Satisfaction and Service Quality with Real‑Time Feedback

Grandi Stazioni Retail

Grazia Panarisi

Service & Sustainability Manager

How La Colonia Transformed In‑Store Experience and Increased Loyalty with Real-Time Feedback

La Colonia

Emilio

Chief Information Officer

How a Retailer Boosted Checkout Satisfaction in Just 12 Weeks

Large US Retailer

How Linate Airport Boosted Passenger Satisfaction by 14 Points

Linate Airport

Delphine Hornez

CRM Manager

How Montefiore Health System Boosted HCAHPS Scores with Real-Time Patient Feedback

Montefiore Health System

Timothy Woodward

Environmental Services Director

How Nestlé Improved Employee Satisfaction and Service Quality with Real‑Time Feedback

Nestlé

Raoul

Facility Management Lead

How a NYC-Area Hospital Reduced Noise Disruptions and Improved Patient Rest with Real-Time Feedback

NYC Hospital

How the Port Authority of New York and New Jersey Improved Traveler Experience and Operational Responsiveness with Real‑Time Feedback

Port Authority of New York and New Jersey

Ray Viggiano

Manager of Aviation Customer Service Delivery

How Ahmed Sékou Touré Airport Improved Passenger Experience with Real-Time Feedback

SOGEAG

Kamara Fatoumata Niang

Director, Quality, Environment and SMS

How a Community Center Turned Real-Time Feedback into Stronger Community Trust

The San Diego LGBT Community Center

Beth Davenport

Chief Operation Officer

How UK HealthCare Improved Restroom Satisfaction 15 Points

UK HealthCare

Emmaline Lofaro

Director of EVS

No matching case studies

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