Elium B2B Case Studies & Customer Successes

Elium is the European knowledge management platform that makes enterprise AI reliable. AI is only as good as the knowledge behind it, so Elium turns scattered know-how into one governed source of truth: verified, current and permission-aware. Global operations, customer service and IT support teams use it to give people and AI agents answers they can trust. Every answer is tracked, so gaps and outdated content are flagged and routed to an owner, with a human in the loop. Elium is ISO/IEC 27001 certified, hosted in Europe, and available as SaaS or private cloud. Independently owned and trusted for more than a decade by 150+ organisations, including L'Oréal, BNP Paribas, BCG and the Council of Europe.

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Elium B2B Case Studies & Customer Successes

Case Studies

BCG's in-house legal team cut 12,000 documents to 2,500 and reached 73% monthly use

Bouygues Construction achieves streamlined global HR workflows and faster access to knowledge with Elium

Capgemini achieves stronger knowledge sharing and increased productivity with Elium

Capgemini Invent strengthens collective intelligence and boosts knowledge sharing with Elium

How 25 IT professionals made every procedure current for 1,800 agents

EURA NOVA achieves a collaborative, learning-focused workplace with Elium

European Forum for Urban Security (EFUS) achieves network-wide knowledge sharing across 250 cities with Elium

Fnac Darty Cuts Call Times and Boosts First-Contact Resolution with Elium

Lafarge Holcim achieves faster best-practice sharing and sparks innovation with Elium

IDELUX-AIVE achieves modern, employee-driven collaboration and faster information access with Elium

How L'Oréal Opérations united 22,000 people on a single knowledge platform its AI agents can trust

MSL Group achieves seamless global collaboration and knowledge sharing with Elium

Ortis Laboratories achieves centralised knowledge and increased collaboration with Elium

How Oversight turned knowledge sharing from an overhead into the product

How Partoo got 100% of its people onto one knowledge platform, and kept 80% of it fresh

PMU (Pari Mutuel Urbain) achieves streamlined international market intelligence and faster decision-making with Elium

Quantis captures ten times more project lessons and has 85% of its consultants on one platform

How a decade of knowledge curation made AI work on the first try

How venture capital firm Serena keeps 300 portfolio leaders from solving the same problem twice

How a pharmaceutical giant built a central nervous system for competitive intelligence

SPIE ICS absorbs 540,000 support requests a year with 140 agents on one knowledge platform

Touring Club Switzerland strengthens knowledge sharing with Elium

Tradecorp achieves real-time knowledge access and faster response times with Elium

How VINCI Energies' IT support team built one source of truth across 110 spaces

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