Case Study: Capgemini achieves stronger knowledge sharing and increased productivity with Elium

Why and how did Capgemini choose a Knowledge Sharing approach

Capgemini Consulting France engaged Elium to deploy a social knowledge‑sharing platform to strengthen knowledge capitalization and boost collaboration across its global team of consultants. Facing silos, resistance to change and the need to surface premium assets (training, proposals, methodologies and accelerators), Capgemini wanted easier access to expertise, higher productivity and to support its broader digital transformation.

Elium implemented an open, managed social platform complemented by governance (monthly editorial boards), accountability from VPs down, reverse‑mentoring to drive adoption among senior staff, and integration of knowledge contribution into annual assessments. The solution delivered clearer access to accelerators and experts, higher tool adoption and strengthened collective intelligence, with measurable governance and usage improvements tracked via editorial reviews and performance‑linked contribution metrics.

Capgemini

Jean-Baptiste Rouge

Vice-President