Converged Communication Systems B2B Case Studies & Customer Successes

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Converged Communication Systems (CCS) is a single source provider of cutting edge telecommunications solutions & support services for businesses of all sizes. They are highly certified in all Avaya/Nortel, Cisco & Shoretel platforms. They specialize in a full range of solutions including on-premise, hosted / cloud (public or private), and hybrid cloud solutions. Their portfolio includes several brands which enables them to approach their client engagements in an unbiased manner, allowing them to be true consultants.

Case Studies

Showing 8 Converged Communication Systems Customer Success Stories

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a Chicago-based investment firm achieves disaster recovery and multi-site redundancy with Converged Communication Systems and Avaya Virtual Server Edition

Hogsalt achieves $75K in monthly revenue by stopping missed calls with Converged Communication Systems

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Mendota Insurance Company achieves centralized, scalable communications with Converged Communication Systems

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Misumi USA replaces an unstable phone system with Converged Communication Systems and Avaya IP Office Server Edition

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Nationwide Service achieves omnichannel customer service with Converged Communication Systems

Radio Flyer improves customer call handling with Converged Communication Systems and Avaya IP Office

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ReSource POS improves customer service and reporting with Converged Communication Systems' Avaya IP Office Contact Center

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UGL Equis achieves nationwide communications support with Converged Communication Systems

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