BroadSoft

BroadSoft, now part of Cisco, is the leading provider of software and services that enable mobile, fixed-line and cable service providers to offer Unified Communications over their Internet Protocol networks. The Company's core communications platform enables the delivery of a range of enterprise and consumer calling, messaging and collaboration communication services, including private branch exchanges, video calling, text messaging and converged mobile and fixed-line services.

Case Studies

Showing 13 BroadSoft Customer Success Stories

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The American Red Cross gains the agent flexibility it needs when disasters hit

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Aon Integramark centralized outsourcer performance management and analytics

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CBTS improves time-to-market with innovative unified communications SaaS by BroadSoft

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Dorhouse Improves Sales and Customer Service With Cloud Unified Communications and Call Center Solution by TeamEis, Powered by BroadSoft

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Deploying Agency-Wide Unified Communications Over a Private Cloud

Cloud-based, omnichannel communications, collaboration, and CRM data improve the customer experience and contact center productivity

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Montgomery College Creates a Connected Campus by Moving Communications to the Cloud

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Using a Private Cloud to Modernize Communications for a Highly Secure, High-Tech Campus

OceanX achieves a 50% decrease in abandons and a 10% increase in conversions

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Optimizing customer experience and business performance with the Customer Journey Platform

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Cisco© Customer Journey Platform Deployed in Roland Corporation's Japanese Call Center

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University and World-class Medical Center - Customer Case Study

WUN Systems - Customer Case Study

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