LinkedIn
Facebook
X
Visit WebsiteOmnichannel Retailer Tapped [24]7.aiTM for Comprehensive CX Modernization
50-Year Old Omnichannel Retailer
[24]7.ai
[24]7.ai is redefining the way companies interact with consumers. They help businesses attract and retain customers, and make it possible to create a personalized, predictive and effortless customer experience. [24]7.ai’s technology helps companies create a personalized, predictive and effortless customer experience across all channels. The world’s largest and most recognizable brands are using intent-driven engagement from [24]7.ai to assist several hundred million visitors annually, through more than 1.5 billion conversations, most of which are automated.
Case Studies
Showing 38 [24]7.ai Customer Success Stories
Bank of Oklahoma - Customer Case Study
Bank of America
BC Hydro - Customer Case Study
BC Hydro
Columbia Sportswear Enhances Customer Service, Cuts Costs with Chatbot Technology
Columbia Sportswear
Gerry Woodbury
Director, Customer Care
Copa Airlines - Customer Case Study
Copa Airlines
Jim Parker
Analyst
Google’s Business Messages Reduces Average Handle Times 28% for DISH
Dish Network
Kathy Schneider
Customer Experience Operations
Aerospace and Defense Company Prepares for Flood of HR Inquires with [24]7.ai Chatbots and FAQs
Global Aerospace And Defense Contractor
Global E-Commerce Company - Customer Case Study
Global E-Commerce Company
Global Financial Services Company - Customer Case Study
Global Financial Services Company
Global Hospitality Company Chooses [24]7.ai as Its Digital Transformation Partner
Global Hospitality Company
Global Hospitality Leading Company - Customer Case Study
Global Hospitality Leading Company
Telecom Giant Leverages Trusted BPO Partner [24]7.ai for Social Media Support
Global Telecommunications Company
Huntington Bank - Customer Case Study
Huntington Bank
Samantha Sutter
Business Analyst
Tech Retailer Reaps Rewards of Going All In on [24]7.ai Chat and Agent Services
Large Consumer Tech Retailer
Largest Hotelier Provider - Customer Case Study
Largest Hotelier Provider
Work-from-Home and Geo-balancing Preserve Retailer’s Ability to Serve Customers During Pandemic
Leading General Merchandise Retailer
Leading Entertainment Provider - Customer Case Study
Leading Entertainment Provider
US Credit Card Issuer Speeds Processes, Boosts Revenues, with [24]7 Active Share
Leading Financial Institution
Leading Financial Services Company - Customer Case Study
Leading Financial Services Company
Sparkling Water Manufacturer Beats Back Competition with [24]7 TargetTM Personalized Ads
Leading Global Leader In Convenience Food, Snacks, And Beverages
Leading Hospitality Branding Company - Customer Case Study
Leading Hospitality Branding Company
Global Communications Giant Relies on [24]7 Agent Services
Leading Largest Entertainment Company
Online Retailer Succeeds with Offshore WFH [24]7 Agent Services
Leading Online Retailer
Leading Telecom Company - Customer Case Study
Leading Telecom Company
Leading Telecom Service Provider - Customer Case Study
Leading Telecom Service Provider
Leading Telecommunications Company - Customer Case Study
Leading Telecommunications Company
US Department Store Chain Strengthens Relationship with [24]7.ai to Meet Unprecedented Challenges
Leading Us Department Store Chain
Food and Beverage Leader Grabs Back-to-School Market Share with [24]7.ai Target Personalized Ads
Leading Us-Based Food And Beverage Manufacturer
[24]7 Agent Services™ Bolsters Vaccination Appointment Scheduling for Global Retailer
Leading World’s Largest Retailers
Major Telecommunications Company - Customer Case Study
Major Telecommunications Company
Marriott International - Customer Case Study
Marriott International
Thomas McDaniel
Vice President, Customer Engagement Centers Technology
NB Power - Customer Case Study
NB Power
Overstock - Customer Case Study
Overstock
145-Year-Old University Automates Its FAQ Process with [24]7 Answers
Public Research University
University Students Self-Help with [24]7 Answers
Public University In California
Scotiabank - Customer Case Study
Scotiabank
Urban Outfitters Customer Support Relies on [24]7 Agent ServicesTM to Flourish in Time of COVID
Urban Outfitters
Bryan Whitney
Director
URBN - Customer Case Study
URBN
Joannah Holmes
Director of Contact Centers
No matching case studies
