Macmillan Distribution achieves 80% First Contact Resolution and 90% CSAT with Freshdesk
Macmillan Distribution
Matthew Hogg
Director of Publisher and Customer Services
B2B Case Studies Featuring Macmillan Distribution as the Customer
Explore case studies featuring Macmillan Distribution as the customer — learn how vendors and partners helped Macmillan Distribution solve real business challenges.
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Showing 3 Success Stories about Software and Services used by Macmillan Distribution
Macmillan Distribution achieves 80% First Call Resolution and 90% CSAT with Freshworks (Freshdesk)
Macmillan Distribution
Matthew Hogg
Director of Publisher and Customer Services
Macmillan Distribution - Customer Case Study
Macmillan Distribution
Pat Tobin
Process Development Manager
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