Convergys achieves load balancing of over one million voice calls per day with Radware’s Alteon 5224 ADCs
Convergys
Shawn Anderson
Director of Interactive Recording
B2B Case Studies Featuring Convergys as the Customer
Explore case studies featuring Convergys as the customer — learn how vendors and partners helped Convergys solve real business challenges.
Case Studies
Showing 12 Success Stories about Software and Services used by Convergys
Convergys achieves targeted alerts and faster incident resolution with xMatters
Convergys achieves world-class customer service, higher agent productivity, and lower costs with Oracle Service Cloud
Convergys
Allyson Boudousquie
Senior Director, Customer Solutions
Convergys improves customer service and agent productivity with Oracle Service Cloud
Convergys
Allyson Boudousquie
Senior Director, Customer Solutions
Convergys - Customer Case Study
Convergys
Mike Epstein
Senior Manager, Business Continuity
Convergys achieves streamlined HR document workflows and 24x7 secure employee records access with Xerox DocuShare
Convergys - Customer Case Study
Convergys - Customer Case Study
Convergys - Customer Case Study
Convergys - Customer Case Study
Convergys
Diana Kempf
B2B Specialty Operations
Convergys achieves global recruiting efficiency with HRchitect
Convergys restores call center operations after flooding with Agility Recovery mobile units
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