Case Studies

Showing 10 Success Stories about Software and Services used by Convergys

Convergys achieves load balancing of over one million voice calls per day with Radware’s Alteon 5224 ADCs

Convergys achieves targeted alerts and faster incident resolution with xMatters

Convergys achieves world-class customer service, higher agent productivity, and lower costs with Oracle Service Cloud

Convergys Delivers World-Class Customer Service While Improving Agent Productivity and Lowering Costs

Convergys - Customer Case Study

Convergys achieves streamlined HR document workflows and 24x7 secure employee records access with Xerox DocuShare

Convergys - Customer Case Study

Convergys - Customer Case Study

Convergys - Customer Case Study

Convergys - Customer Case Study

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