Case Study: Convergys achieves global recruiting and onboarding efficiency with HRchitect

Convergys rolls out global recruiting across 31 countries with HRchitect

Convergys, a global leader in customer management solutions with over 125,000 employees, needed a scalable recruiting and onboarding system to support its high-volume, high-turnover hiring environment across 31 countries. The challenge was to implement a global solution that balanced standardized processes with the flexibility required for regional differences in compliance and practices. They partnered with HRchitect for its expertise in implementing HCM systems to lead this complex deployment.

HRchitect implemented the recruiting and onboarding platform by designing standardized global workflows while using configuration techniques to accommodate regional variations. The solution included specialized processes for high-volume hiring and ongoing sourcing requisitions. As a result, Convergys successfully achieved a global "big bang" rollout, gaining greater consistency, improved hiring efficiency, and a scalable system for its talent acquisition needs, all with reduced implementation risk thanks to HRchitect.

Convergys