Case Studies

Showing 9 Success Stories about Software and Services used by Blue Cross Blue Shield of Massachusetts

Blue Cross Blue Shield of Massachusetts achieves improved accuracy, real-time reporting and 85% faster bonus processing with Optymyze

Blue Cross Blue Shield of Massachusetts achieves lower energy costs and reduced carbon emissions with Ameresco community solar

Prescribing the Solution for Success Insurance company gets the job done by adding Fusion Framework System to its team

Blue Cross Blue Shield of Massachusetts achieves improved behavioral health access and increased provider telehealth adoption with Amwell's Well Connection

Blue Cross Blue Shield of Massachusetts - Customer Case Study

Blue Cross Blue Shield of Massachusetts achieves 5 consecutive years of world-class First Call Resolution and the 1st FCR Measurement Best Practice Award with SQM Group

Blue Cross Blue Shield of Massachusetts achieves 15:1 agent-to-real-time-support ratio and 100% escalation-to-coaching feedback with SQM Group's Service Solutions Line

Blue Cross Blue Shield of Massachusetts achieves 3X paperless billing adoption and 59% fewer billing calls with Benefitfocus

Blue Cross Blue Shield of Massachusetts achieves continuous compliance and streamlined security operations with Tufin

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