Vivantio B2B Case Studies & Customer Successes

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Vivantio builds service management solutions to help organizations provide the very best service possible. Vivantio has been building software-as-a-service (Saas) ITSM solutions for customers across the globe since 2003, including public sector organizations, large businesses and independent service companies. In that time, Vivantio has come to learn that great service reaches well beyond your organization’s help desk: it permeates every department of entire organizations and can mean the difference between reaching and exceeding goals and coming up short. Vivantio Platform provides a service management solution that is competitively priced, flexible and scalable, so you can improve service while reducing costs and know that your unique service vision will be supported into the future.

Case Studies

Showing 18 Vivantio Customer Success Stories

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Allegis Group achieves sevenfold productivity gains with Vivantio

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American Enterprise achieves company-wide service management with Vivantio

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Annata streamlines customer service with Vivantio's self-service platform

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ASCO Implements Vivantio ITSM Platform Globally with Short Turnaround Time

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How Vivantio improved the service of a leading business travel and meeting organisation

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Capita Travel and Events - Customer Case Study

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DriveTime achieves company-wide process automation with Vivantio ITSM

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Honda - Customer Case Study

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Lalux Assurances Introduces SLAs with Vivantio’s Service Desk Software Tool

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NG Bailey achieves dramatic service improvements with Vivantio

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Vivantio Software Transforms Service Management for Planet Financial Group

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Quality Brands Group - Customer Case Study

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SCP Health achieves streamlined ITIL-based business workflows with Vivantio

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How Vivantio helped one of UK’s largest housing associations improve their service across the entire organisation

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System4u improves SLA tracking and customer service with Vivantio

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Flexible Zendesk Alternative Sets Off Company-Wide Adoption Trend

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Wake Forest University improves campus access and asset management with Vivantio

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Wellabe enhances multi-department service management with Vivantio

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