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Visit WebsiteAllegis Group Realizes Sevenfold Productivity Gain with Vivantio ITSM Tool
Allegis Group
Neil Davies
Service Delivery Manager
Vivantio
Vivantio builds service management solutions to help organizations provide the very best service possible. Vivantio has been building software-as-a-service (Saas) ITSM solutions for customers across the globe since 2003, including public sector organizations, large businesses and independent service companies. In that time, Vivantio has come to learn that great service reaches well beyond your organization’s help desk: it permeates every department of entire organizations and can mean the difference between reaching and exceeding goals and coming up short. Vivantio Platform provides a service management solution that is competitively priced, flexible and scalable, so you can improve service while reducing costs and know that your unique service vision will be supported into the future.
Case Studies
Showing 18 Vivantio Customer Success Stories
How Vivantio helps this insurance provider achieve smooth ERP migration and improve their service desk productivity
American Enterprise
Burt Hixenbaugh
Cloud Architect
Annata Streamlines Service To Customers Using Vivantio’s Self-Service Capabilities
Annata
Becky Middleton
UK Customer Operations & Support Desk Manager
ASCO Implements Vivantio ITSM Platform Globally with Short Turnaround Time
ASCO Group
Jim Titmuss
Director
How Vivantio improved the service of a leading business travel and meeting organisation
Capita Travel and Events
Jenny Fox
Service Team Leader
Capita Travel and Events - Customer Case Study
Capita Travel and Events
Jenny Fox
Service Team Leader
Vivantio ITSM Helps DriveTime Automate Key Business Processes Company-wide
DriveTime
Michael Hofer
Associate Systems Engineer
Honda - Customer Case Study
Honda
Alan Shrimpton
Interim IT Strategy Manager
Lalux Assurances Introduces SLAs with Vivantio’s Service Desk Software Tool
LALUX Insurance
Frank Brandenburger
Chef de Service, Département Informatique
NG Bailey Logs Dramatic Service Improvements Leveraging Vivantio
NG Bailey
Brett Firth
Systems Team Leader
Vivantio Software Transforms Service Management for Planet Financial Group
Planet Financial Group
Michael Canigilia
Technical Director
Quality Brands Group - Customer Case Study
Quality Brands Group
Adam Lewis
IT Director
SCP Health Improves Business Flow with Vivantio’s ITIL-based ITSM Platform
SCP Health
Michelle Tedder
Organization’s Manager
How Vivantio helped one of UK’s largest housing associations improve their service across the entire organisation
Southern Housing Group
Jason Brooks
Application Support Analyst
System4u Upgrades SLA Tracking and More with Vivantio
System4u
Jan Prudil
Service Desk Manager
Flexible Zendesk Alternative Sets Off Company-Wide Adoption Trend
The Greenbrier Companies
Jamie Caldwell
The Greenbrier Companies
Wake Forest University - Customer Case Study
Wake Forest University
David Cowan
Wake Forest University
American Enterprise (Wellabe) Enhances Service with Vivantio ITSM Tool
Wellabe
Burt Hixenbaugh
Cloud Architect
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