TechExcel B2B Case Studies & Customer Successes

TechExcel is a privately held software company dedicated to developing intelligent software solutions to optimize today's business processes. A leading provider of integrated IT service management, customer support and application lifecycle management solutions, TechExcel seamlessly integrates Web, wireless, and client/server technologies to provide companies with the power and flexibility needed to better manage their business. Founded in 1995 and headquartered in Lafayette, California, TechExcel maintains over 1,500 customers in 43 countries and regions in the world, including 20% of the global top 500 enterprises.

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TechExcel B2B Case Studies & Customer Successes

Case Studies

Ali Bin Ali Group achieves rapid customer support implementation with TechExcel CustomerWise

BetweenMarkets achieves 75% better customer support with TechExcel DevTrack and CRM

CyberTech unifies global support and streamlines business processes with TechExcel CustomerWise

First American achieves faster, easier-to-manage help desk operations with TechExcel ServiceWise

Fujitsu Software Corporation streamlines customer support and cuts costs with TechExcel ServiceWise

Gael Quality achieves scalable test management with TechExcel DevTest

GeoGraphix achieves 25-30% greater development efficiency with TechExcel DevTrack

Inova Corporation achieves intuitive, reliable bug tracking with TechExcel DevTrack

Keyfactor achieves faster QA growth and streamlined project management with TechExcel DevSuite

Lancashire and South Cumbria Agency (LaSCA) achieves improved client communication and IT service reporting with TechExcel ServiceWise

Palomar Technologies achieves streamlined customer service management with TechExcel ServiceWise

Premier, Inc. streamlines IT service management with TechExcel ServiceWise

Progeny Software, Inc. achieves 25–40% higher productivity with TechExcel DevTrack

Radon Labs achieves scalable bug and project tracking with TechExcel DevSuite

RxLASER achieves streamlined development and work-order tracking with TechExcel DevTrack

Sanmina Corporation achieves worldwide real-time support access with TechExcel ServiceWise

The Vantra Group achieves faster, more customizable customer support with TechExcel ServiceWise

TriTech Software achieves dramatic productivity improvement with TechExcel ServiceWise

Wyndgate Technologies improves global software collaboration and turnaround times with TechExcel DevSuite

XACCT Technologies achieves flexible web-based customer support with TechExcel ServiceWise

XDC International achieves fully integrated test and requirements management with TechExcel DevSuite

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