Case Study: Inova Corporation achieves intuitive, reliable bug tracking with TechExcel DevTrack

DevTrack Provides Inova with a Versatile and Intuitive Bug Tracking Solution

Inova Corporation, a provider of real-time information monitoring and distribution solutions, needed a better bug tracking system after experiencing data corruption and lost records with its previous tool. The engineering and SQA team turned to TechExcel’s DevTrack to replace their existing defect tracking process with a more reliable and easier-to-use solution.

TechExcel implemented DevTrack to let Inova import existing records without data loss, assign bugs directly to developers, automate email notifications, and track field problems and feature requests in one system. The results were strong: Inova reported no further data corruption, faster and clearer bug management, and highly useful weekly reports that exposed bottlenecks and helped prioritize release decisions, with the SQA manager calling DevTrack the best defect tracking solution he had seen.

Inova Corporation

Hugh Stiteler

Software Quality Assurance Manager