OneReach B2B Case Studies & Customer Successes

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OneReach is the only Agent Platform named as a leader by all leading industry analysts, including Gartner, Forrester, and IDC. GSX powers over 1.5 billion conversations on an annual basis and is trusted by Fortune 1000 enterprises and industry leaders, such as Deloitte, Pepsico, BASF, DHL, and others. OneReach.ai Intelligent Digital Workers (IDWs) are advanced digital colleagues (i.e., Agentic AI in a box) that automate and orchestrate complex business processes and conversations across multiple channels, while retaining context and ensuring secure, personalized interactions.

Case Studies

Showing 7 OneReach Customer Success Stories

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a Fortune 50 company streamlines employee communications and automation with OneReach.ai

Fortune 50 Retail Company achieves 65% NPS with OneReach AI Agents

Chemical Company Helped Farmers Save an Enormous Harvest From Disaster

Large Logistics Company streamlines CX and operations with OneReach.ai

a large tech company automates core business processes with OneReach.ai

a leading learning sciences organization reduces chats transferred to agents by 45% with OneReach AI

a leading US-based consumer goods company achieves 83% CSAT with OneReach.ai Intelligent Employee Assistant

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