Case Study: a large tech company automates core business processes with OneReach.ai

Hyperautomation in Action Tech Company Automating Its Processes

A large tech company, specializing in hyperautomation solutions, sought to automate its own internal processes to increase profitability. The company faced challenges in account management, billing, customer support, and lead qualification, requiring a highly flexible and omnichannel platform. They partnered with OneReach to find a suitable solution.

OneReach provided a highly configurable, no-code platform that enabled the tech company to build and integrate numerous automated solutions. The result was the creation of six core bots that run the business and approximately 30 other automated solutions, which collectively automated the work of an estimated 10 full-time employees, facilitating a successful iterative rollout across all departments.