Decagon is AI customer support management solutions for enterprises. It is an enterprise-grade generative AI tool that leverages Large Language Models to design customer service assistants that respond to customer inquiries and provide personalized responses. The platform offers integrations with existing tools and data sources, allowing users to manage AI's responces using the knowledge bases, APIs, and workflows.
Showing 16 Decagon Customer Success Stories
Bilt
Thatcher Foster
VP, Client Solutions
Chime
Janelle Sallenave
Chief Operating Officer
ClassPass
Sarah Vanden Broek
Senior Manager, CX Operations Strategy & AI
Curology
Sharon Hedlund
Sr. Director Operations Strategy & Customer Experience
Duolingo English Test
Ian Riggins
Senior Operations Manager
Faire
Adele Hedden
Senior Director, Head of CX and Central Operations
Flashfood
Jordan Schenck
President and COO
Fourthwall
Eli Valentin
Chief Operating Officer
NG.CASH
Petrus Ballhausen Arruda
Co-Founder & COO
Noom
Notion
Emma Auscher
Global Head of Customer Experience
Podium
Noam Kahn
Customer Success Operations Manager
Rippling
Husam Najib
VP, Customer Support
Substack
Jordan A.
Product Operations
Valon
Jonathan Hsu
Co-founder
Whop
Madeline Cohen
Head of Consumer Trust
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