Custify B2B Case Studies & Customer Successes

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Custify is a customer success platform designed for your B2B SaaS business. It helps you better meet customers' needs, reducing churn and increasing lifetime value. You can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in an easy-to-understand dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has decreased. This lets customer success managers reach out proactively and efficiently. It has a sophisticated automation engine built in for low-touch workflows, as well.

Case Studies

Showing 17 Custify Customer Success Stories

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ChartMogul improves customer success visibility and churn prevention with Custify

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Forecastr reduces churn by 50% with Custify

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GloriaFood reduces churn and boosts CS productivity with Custify

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Growth Engine manages 3X more customers with Custify

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inFlow boosts NRR and scales customer success with Custify

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Kiflo streamlines customer onboarding and scales CS with Custify

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Monograph saves 6 hours per week and improves customer success with Custify

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Pin Payments improves proactive customer success with Custify

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PLAATO improves customer health and reduces churn with Custify

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Referrizer recovers 25% of cancelled clients with Custify

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Referrizer boosts productivity and improves onboarding with Custify

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SocialInsider achieves 28% higher trial-user conversion with Custify

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TalentNet improves customer response and proactive success with Custify

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TestMonitor reduces churn and boosts customer success with Custify

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Userpilot boosts expansion revenue and reduces churn with Custify

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Whale doubles customer health scores with Custify

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Woodpecker scales proactive customer success with Custify

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