ConnectPath CX B2B Case Studies & Customer Successes

ConnectPath is an omni channel contact center powered by Amazon Connect. Why spend time and money developing the features your contact center requires when you can subscribe to ConnectPath CX. Add ConnectPath to your existing Amazon Connect instance or they will build it for you! Nothing to install, use your Amazon Login Credentials and take advantage of holiday schedules, ad-hoc queue close with custom prompts, SMS and Email Routing, disposition codes, recording retrieval, transcriptions, and full Historical Reporting.

Case Studies

Showing 8 ConnectPath CX Customer Success Stories

ACE Rent A Car improves customer experience and contact center reliability with ConnectPath CX

ACE Rent A Car

Richard Wayne

Customer Experience Manager

City of Atlanta 311 achieves omnichannel, scalable service with ConnectPath CX on Amazon Connect

City of Atlanta 311

District of Columbia’s government achieves omnichannel contact center improvements with ConnectPath CX

District of Columbia’s government

Shaw Mick

OCTO-Contractor

Morris Global Group achieves better patient support and contact center visibility with ConnectPath CX and CloudHesive

Morris Global Group

OneSky Flight elevates customer experience with ConnectPath CX

OneSky Flight

Peace Hills Insurance enhances contact center capabilities with ConnectPath CX from CloudHesive

Peace Hills Insurance

Dakota Hourie

Cybersecurity Administrator

ConnectPath Enhances Percepta’s Amazon Connect With Agility and Scalability

Percepta

Prince William County improves contact center operations with ConnectPath CX

Prince William County

Brian

Prince William County

No matching case studies

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