ConnectPath CX B2B Case Studies & Customer Successes

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ConnectPath is an omni channel contact center powered by Amazon Connect. Why spend time and money developing the features your contact center requires when you can subscribe to ConnectPath CX. Add ConnectPath to your existing Amazon Connect instance or they will build it for you! Nothing to install, use your Amazon Login Credentials and take advantage of holiday schedules, ad-hoc queue close with custom prompts, SMS and Email Routing, disposition codes, recording retrieval, transcriptions, and full Historical Reporting.

Case Studies

Showing 8 ConnectPath CX Customer Success Stories

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Enhancing Customer Experience: ACE Rent a Car's Transformation with ConnectPathCX

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Large municipality deploys ConnectPath CX on Amazon Connect

City of Atlanta 311 logo

ConnecPath enhance customer, agent and supervisor experience

District of Columbia’s government logo

ConnectPath Empowers Intelligent Remote Agents at Morris Global Group

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OneSky Flight’s Zendesk and ConnectPath Configuration

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An Holistic Contact Center view with ConnecPath CX

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ConnectPath Enhances Percepta’s Amazon Connect With Agility and Scalability

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Prince William County deploys Amazon Connect and ConnectPath CX

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