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Visit WebsiteAlabama Power Introduces CityBase Contactless Payment Kiosks in Mobile and Montgomery, Alabama
Alabama Power
Alvis Wright
Marketing Program Manager
CityBase
CityBase makes government and utilities easier for everyone. The CityBase platform equally serves people who want to complete a task from their phones, those who are unbanked and must pay a bill in cash, and the public servants who keep government and utilities running smoothly. Today, more than 100 agencies, utilities, cities, and counties use their soft ware to bring hassle-free payments and online services to their customers. CityBase is a business unit of GTY Technology, a leading provider of SaaS/Cloud solutions for the public sector.
Case Studies
Showing 53 CityBase Customer Success Stories
Albuquerque Water Introduces Self-Service Payment Kiosk with Bernalillo County
Albuquerque Bernalillo County Water Utility Authority
Nancy M. Bearce
Treasurer
Austin’s citywide payments put residents first
AustinTexas.gov
Mark Caraway
Information Systems Division Manager, Financial Services
City of Austin Selects CityBase to Move Payments Process to the Cloud
AustinTexas.gov
Mark Caraway
Information Systems Division Manager, Financial Services
How California is Using CityBase Technology to Survey Employee Readiness
California Health and Human Services Agency
CityBase Platform Helps California Source Innovative COVID-19 Solutions
California State Portal
Yolanda Richardson
Government Operations Agency Secretary
Denver Selects CityBase for Unified Payments across the City-County
City and County of Denver
Christine Binnicker
Deputy Chief Information Officer
How San Francisco Prioritizes a Consistent and Inclusive Payment Experience
City and County of San Francisco
Tajel Shah
Chief Assistant Treasurer
San Francisco launches end-to-end digital permitting solution for recreational cannabis businesses
City and County of San Francisco
Rick Johnson
Project Manager Office of Digital Services
City and County of San Francisco - Customer Case Study
City and County of San Francisco
How San Francisco Enhanced the Payment Experience City & County-wide
City and County of San Francisco
Tajel Shah
Chief Assistant Treasurer
City of Chicago Triples Self-Service Payment Kiosk Network to Enhance Access at More Than 70 Locations Citywide
City of Chicago
Reshma Soni
Comptroller
Chicago’s 74 Kiosks Provide Accessible Self-Service Payments in Neighborhoods Citywide
City of Chicago
Reshma Soni
Comptroller
City of Edgewater, Florida, Announces Self-Service Payment Kiosk with CityBase
City of Edgewater Florida
Bridgette Vaissiere
Finance Director
Lancaster, SC, introduces free way for customers to pay utility bills
City of Lancaster, South Carolina
Dana Pinkert
Finance Director
Lawrence, Indiana Wins StateScoop’s Local Smart Award for Local IT Innovation of the Year
City of Lawrence, Indiana
Tyler Douthit
Controller & Utilities CFO
City of Lawrence, Indiana, Announces Next-Generation Payment Kiosks with CityBase
City of Lawrence, Indiana
Jason Fenwick
Deputy Mayor, Controller, Utility CFO
Lawrence, IN, improves self-service utility payments
City of Lawrence, Indiana
Tyler Douthit
Controller & Utilities CFO
Lawrence Utilities launches user profile for easier web payments
City of Lawrence, Indiana
Tyler Douthit
Controller & Utilities CFO
Prioritizing Customer Experience for Cash and Digital Payments
City of Lawrence, Indiana
City of Lynchburg, VA, introduces three self-service payment kiosks for citywide bills
City of Lynchburg
Donna Witt
Chief Financial Officer
City of Oakland brings grant applications online
City of Oakland
Denise Pate
Cultural Funding Coordinator, Cultural Affairs Division
How Sacramento is Using CityBase Technology to Provide COVID-19 Emergency Economic Relief
City of Sacramento
City of San José makes business tax payments and forgiveness easier for everyone
City of San Jose
City Utilities Enhances Customer Service Using CityBase Kiosks
City Utilities of Springfield, MO
Enhancing Customer Service for Walk-In Utility Customers
City Utilities of Springfield, MO
Lisa Vandaveer
Supervisor of Customer Services
Congressional staff alumni support next generation
Congressional Staff Alumni Council
Travis Moore
Member
DTE Energy introduces 43 payment kiosks at retail locations across Detroit
DTE Energy
How Indianapolis Transformed Government Service
indy.gov
Indy Reduces Court Backlog Using CityBase Digital Services
indy.gov
City Utilities Enhances Customer Service Using CityBase Kiosks
indy.gov
To build an outstanding digital presence, officials in Indianapolis-Marion County first had to view the world through their customers’ eyes
indy.gov
Indy’s Digital City Hall Sees 422% Increased Traffic During Elections
indy.gov
Indianapolis’ Dine Out Indy Program Recognized as Best in Smart City Technology, Named 2021 Smart 50 Awards Recipient
indy.gov
Sonya Seeder
License and Permits Administrator
How Indianapolis and Marion County is Using CityBase Technology to Provide Essential Services during COVID-19
indy.gov
Dine Out Indy gets restaurants back to business fast during COVID
indy.gov
Sonya Seeder
License and Permits Administrator
How Indy Quickly Launched New Digital Services for COVID Safety
indy.gov
Brian Madison
Director of Indy’s Department of Business and Neighborhood Services
KC Water Introduces Three Utility Payment Kiosks to Improve Customer Experience
KC Water
John Clarkson
Customer Service Officer
Power company sees +19% kiosk usage spike during payment center closures
Leading Electric Utility Company
Expanding payment options citywide on web, mobile app, kiosk, and POS
Leading US City
Leading Utility Company - Customer Case Study
Leading Utility Company
Water Utility Launches CityBase Web Payments for a Seamless Customer and Staff Experience
Leading Water Utility Company
Town of Marshfield, Massachusetts, Introduces No-Contact Payment Kiosk
Marshfield MA
Patrick Dello Russo Jr.
Director of Finance
Marshfield, MA, launches services on self-service payment kiosks
Marshfield MA
Patrick Dello Russo Jr.
Director of Finance
Serving 100% of Walk-In Customers With Payment Kiosks
Montgomery Water Works and Sanitary Sewer Board
City of Mount Vernon, WA, Launches Self-Service Payment Kiosk with CityBase and Paymentus
Mount Vernon, WA
Doug Volesky
Finance Director
New York City Improves Access for Customers with Self-Service Payment Technology at Business Centers
NYC Department of Finance
Preston Niblack
Commissioner
Portage, IN, Transforms the Municipal Payment Experience for City Residents and Staff with New Cloud Technology
Portage, IN
Nina Rivas
Clerk-Treasurer
How Tacoma’s Citywide Kiosk Network Promotes Access and Convenience
Tacoma Public Utilities
Michael Hill
Assistant Manager of Customer Services
Lakewood Township, NJ, Announces New Bill Pay Kiosks with CityBase
Township of Lakewood
Patrick Donnelly
Municipal Manager
Mount Prospect, Illinois, makes cash and recurring payments easier for everyone
Village of Mount Prospect, IL
Amit Thakkar
Director of Finance
Payment Kiosk Activated at Mount Prospect Village Hall
Village of Mount Prospect, IL
Volusia County, Florida, to install two self-serve utility payment kiosks
Volusia County
George Recktenwald
County Manager
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