Caplena is a customer feedback tool that uses augmented intelligence to help market researchers, CX professionals, and consultants uncover deep insights from their open-ended text. Caplena’s story began when co-founders, Maurice and Pascal, realized that most market research firms that handle customer feedback face the same issue: Too many open ends and not enough time to accurately analyze them.
Showing 13 Caplena Customer Success Stories
Beiersdorf
CX.AI
Frank Buckler
Ceo & Founder
Deutsche Post DHL Group
Sören Bödder
Research Consultant
Dr. Schär
England Rugby
Tory Clarkson
Insights Manager
Factworks
Pia Helen Kampf
Research Consultant
FlixBus
Tal Schechter
Head Of Operations Tools & Systems
IWD
Eleonora Paul
Business Analyst
Joyn
Kilian Hughes
Director Research & Insights
LINK
Laura Colledani
Head Of Food And Retail
Miro
Lisa Knowles
User Insight Analytics Manager
tegut…
Jan Rutenberg
Head Of Market Research
Teufel
Maria Mörbe
Team Lead Customer & Market Insights
No matching case studies
LinkedIn
X
Visit Website
