Beyond Feedback B2B Case Studies & Customer Successes

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Beyond Feedback designs and implements voice-of-the-customer and voice-of-the employee solutions for businesses. Beyond Feedback delivers customer, employee, and marketplace insights combined with world-class interactive online reporting and other services that assist clients to go beyond the feedback data to get actionable, business-relevant insights that deliver tangible business benefits.

Case Studies

Showing 6 Beyond Feedback Customer Success Stories

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Government agency (12,000+ employees) achieves 73% improvement in internal satisfaction with Beyond Feedback

Healthcare Product Manufacturer achieves 16 consecutive quarters of 97%+ call center satisfaction and 12% revenue growth with Beyond Feedback

Industrial Products Manufacturer achieves 10% increase in customer loyalty and 8% revenue growth with Beyond Feedback

Online Retailer achieves world-class employee engagement and a 4% increase with Beyond Feedback

Regional Bank - Customer Case Study

Telecommunications company achieves 13% increase in employee engagement and 6% boost in manager effectiveness with Beyond Feedback

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