Case Study: Telecommunications company achieves 13% increase in employee engagement and 6% boost in manager effectiveness with Beyond Feedback

Telecommunications Company - Customer Case Study

Telecommunications Company, a firm with over 10,000 employees, needed to boost employee engagement and manager effectiveness across a large, distributed workforce. They partnered with Beyond Feedback to run a twice‑annual employee engagement program supported by online reporting and action tools for HR and managers.

Beyond Feedback implemented twice‑yearly engagement surveys, an online reporting dashboard for HR, individual team dashboards for more than 1,000 managers, and an action‑planning framework. Over five years of partnership, Beyond Feedback helped the Telecommunications Company achieve a 13% increase in engagement, a 6% rise in manager effectiveness, and top‑quartile performance versus industry benchmarks.