Case Study: Government agency (12,000+ employees) achieves 73% improvement in internal satisfaction with Beyond Feedback

Government Agency - Customer Case Study

The Government Agency, a public organization with over 12,000 employees, sought to improve internal employee satisfaction across its workforce. They engaged Beyond Feedback to run a quarterly Internal Satisfaction program using online surveys, an online reporting dashboard, and quarterly facilitated action-planning to surface and address key issues.

Beyond Feedback implemented the quarterly surveys, provided the online reporting dashboard for real-time insights, and led facilitated action-planning sessions; as a result, the Government Agency achieved a 73% improvement in its internal satisfaction score since Beyond Feedback became the vendor partner.