ClickTools B2B Case Studies & Customer Successes

Clicktools provides a cloud-based solution that enables organizations to collect, centralize, and act on customer feedback, leveraging the power of CRM. Since 2001, Clicktools surveys have helped organizations of all sizes and across industries improve customer experience and loyalty. Thousands of marketing, sales, and support professionals worldwide use Clicktools to collect information through surveys, scripts, and forms; centralize the data in CRM; and act on insights to deepen customer relationships.

Featured Companies

ClickTools B2B Case Studies & Customer Successes

Case Studies

Barclays achieves scalable, cost-effective customer feedback and management analytics with ClickTools

Bluewolf Partners with Clicktools to Power “The State of Salesforce” Data Collection

Carlson Hotels achieves faster, more efficient rate negotiations with ClickTools

FinancialForce achieves automated, Salesforce-integrated customer feedback with ClickTools

Clicktools saves Fortune 500 Company $350,000 year over year

FusionStorm achieves rapid, Salesforce-integrated customer satisfaction insights with Clicktools

ICON PLC achieves faster, lower-cost, centralized clinical study surveys with ClickTools

Lifes2good.com achieves a 360-degree customer view and exceptional customer experience with ClickTools

Liquid Friday achieves higher customer satisfaction and streamlined Salesforce processes with ClickTools

One Spirit Learning Alliance achieves centralized student feedback and automated admissions with ClickTools

Pitney Bowes Business Insight increases Net Promoter Score by 30 points with ClickTools

Plantronics saves thousands of dollars and boosts global call center efficiency with ClickTools

Rackspace Technology maintains competitive advantage and boosts customer loyalty with ClickTools

Royal Canin achieves centralized Salesforce feedback and boosts employee engagement with ClickTools

Standard & Poor's achieves cost savings, simplified processes and improved service with ClickTools

Vaillant Group UK Uses SURVE to Manage & Respond to Feedback from Customers and Employees

Voices.com achieves a 95% customer satisfaction rating with ClickTools

Yorkshire Building Society achieves higher survey response rates and improved employee morale with ClickTools

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