19 ClickTools Case Studies

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Read 19 Case Studies from users in the Computer Software industry to get the most important information that is specific to your business.

  • Clicktools Delivers a Cost Effective & Robust Solution for Barclays to Survey Its Entire Customer Base and Obtain Valuable Analytics Reporting for Management
  • Bluewolf Partners with Clicktools to Power “The State of Salesforce” Data Collection
  • Clicktools Helps Carlson Hotels Save Time and Increase Efficiency by Automating a Complex Rate Negotiation Process
  • FinancialForce Uses Clicktools to Expand their Feedback Program
  • Clicktools saves Fortune 500 Company $350,000 year over year
  • FusionStorm Uses Clicktools to Launch its First Customer Satisfaction Survey Program
  • Clicktools helps ICON PLC automate a costly and time-consuming clinical study process
  • Lifes2good Uses Clicktools to Deliver Exceptional Customer Experience
  • Liquid Friday Uses Clicktools to Improve Customer Satisfaction & Process Efficiencies
  • The Value of Centralized Information for Strong Community Relationships
  • Pitney Bowes Business Insight increases its Net Promoter Score by 30 points using Clicktools integration with Salesforce
  • Clicktools saves Plantronics thousands of dollars and improves overall call center efficiency
  • Rackspace Uses Clicktools and NPS to Maintain Competitive Advantage
  • Royal Canin Combines Clicktools & Salesforce to Power Feedback Programs Across the Organization
  • Standard & Poor’s trust Clicktools to care for their clients’ Satisfaction Results
  • Traction Leverages Clicktools as a Cost-effective Solution to Recruit 30 Employees in 12 Months
  • Vaillant Group UK Uses SURVE to Manage & Respond to Feedback from Customers and Employees
  • Voices.com Relies on Clicktools to Maintain a 95% Customer Satisfaction Rating
  • Clicktools Helps Yorkshire Building Society Increase Employee Satisfaction Surveys Response Rates and Improve Employee Morale

About ClickTools

Clicktools provides a cloud-based solution that enables organizations to collect, centralize, and act on customer feedback, leveraging the power of CRM. Since 2001, Clicktools surveys have helped organizations of all sizes and across industries improve customer experience and loyalty. Thousands of marketing, sales, and support professionals worldwide use Clicktools to collect information through surveys, scripts, and forms; centralize the data in CRM; and act on insights to deepen customer relationships.

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