Marks & Spencer achieves faster, more accurate global budgeting and automated currency conversion with Vena Solutions
B2B Case Studies Featuring Marks & Spencer as the Customer
Explore case studies featuring Marks & Spencer as the customer — learn how vendors and partners helped Marks & Spencer solve real business challenges.
Case Studies
Showing 10 Success Stories about Software and Services used by Marks & Spencer
Marks & Spencer - Customer Case Study
Marks & Spencer - Customer Case Study
Marks & Spencer - Customer Case Study
Marks & Spencer achieves 23% average customer satisfaction (OSAT) increase across 11 international markets with InMoment
Marks & Spencer achieves AI-driven call routing and faster service with Twilio
Marks & Spencer
Chris Mcgrath
IT Program Manager
Marks & Spencer achieves 90%+ intent accuracy and simplified customer service with Twilio
Marks & Spencer
Akash Parmar
Enterprise Architect
Marks & Spencer achieved an impressive 15.1% Cart Recovery Rate with Web Push
Marks & Spencer - Customer Case Study
M&S scales personalization across millions of customer interactions and creates culture of experimentation with Adobe Experience Cloud
Marks & Spencer
Alex Williams
Head of Growth and Personalization
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