JetBrains cuts support admin workload 30% and unifies global omnichannel support with Zendesk
JetBrains
Jiří Fait
Helpdesk Administrator
B2B Case Studies Featuring JetBrains as the Customer
Explore case studies featuring JetBrains as the customer — learn how vendors and partners helped JetBrains solve real business challenges.
JetBrains is a global software company that creates professional software development tools and advanced collaboration solutions trusted by more than 15 million users worldwide. Since 2000, we have built a product catalog that covers all stages of the software development cycle, major technologies, programming languages, and educational processes. Our product range includes award-winning tools, such as IntelliJ IDEA, PyCharm, ReSharper, and PhpStorm, and productivity-enhancing team tools like YouTrack, TeamCity, and Space. JetBrains is the creator of Kotlin, the officially preferred language for Android™ development.
Case Studies
Showing 13 Success Stories about Software and Services used by JetBrains
JetBrains - Customer Case Study
JetBrains achieves scalable analysis and actionable dashboards from millions of NuGet packages with Elastic (Elasticsearch & Kibana)
JetBrains achieves faster LLM adaptation with Amazon Web Services
JetBrains
Mikhail Vink
Global Marketing Programs Manager
JetBrains Streamlines Urgent Employee Relocation with Jobbatical
JetBrains
Birgit Steiner
Global Relocation Manager
How JetBrains Boosted Digital Traffic with Events
JetBrains
Irina Manolova
Email Marketing & Marketing Automation Specialist
JetBrains achieves clearer codebase overviews with yWorks yEd Graph Editor
JetBrains boosts productivity and secures credentials with 1Password
JetBrains centralizes support and achieves 75–80% CSAT with Rasa
JetBrains achieves scalable SOC 2 compliance and time savings with Vanta
JetBrains achieves 1650% growth in non-brand position one rankings with SALT.agency
JetBrains achieves up to 40% growth in non-branded organic traffic with SALT.agency
JetBrains improves AI agent evaluation and troubleshooting with Weights & Biases
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