AEP Energy achieves personalized customer experiences with Microsoft Corporation Dynamics 365 Customer Insights
AEP Energy
James Petersen
Chief Operating Officer and President of Retail Services
B2B Case Studies Featuring AEP Energy as the Customer
Explore case studies featuring AEP Energy as the customer — learn how vendors and partners helped AEP Energy solve real business challenges.
AEP Energy is a retail electric supplier and subsidiary of American Electric Power (AEP). We supply electricity for homes, businesses and industry in Delaware, Illinois, Maryland, New Jersey, Pennsylvania, Ohio and Washington, D.C. AEP Energy also prov...
Case Studies
Showing 6 Success Stories about Software and Services used by AEP Energy
AEP Energy achieves unified, personalized customer experiences with Microsoft Power BI
AEP Energy
Tim Noce
Product Owner and Manager, Customer Relationship Manager
AEP Energy achieves 10% conversion and quality gains and 95% first-call resolution with NICE Systems
AEP Energy
Kevin Weber
Vice President of Operations
AEP Energy achieves predictive peak-load forecasting to reduce customer energy costs with GoSecure
Aep Energy Increases Monthly Enrollments By 75%
AEP Energy Redesigns Its Web Platform and Enrollment Workflow with cre8
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