Allina Health’s Innovation Program Increases Patient Satisfaction, Reduces LWBS Rates with Vital Patient Experience Technology
Allina Health
Chris DuFresne
Director Information Services

Vital is a modern software for hospitals that makes it easier to communicate with and engage patients in their care. Using artificial intelligence (AI) and natural language processing (NLP), Vital educates and empowers patients during their emergency department and inpatient visit. Patients can better understand progress towards discharge, request service and comfort items, set goals, view labs, share health status with family, and more. Vital solutions are designed to be easy-to-use and consumer-focused - all accessible via a patient's mobile phone and available with no download or password required. Vital improves patient satisfaction, keeps patients in-network, and generates additional revenue for health systems.
Showing 6 Vital Customer Success Stories
Allina Health
Chris DuFresne
Director Information Services
American Medical Association
Dignity Health
Mark Slyter
President and CEO
Large Southeastern Hospital
Top-Ten Children’s Hospital
West Tennessee Healthcare Slashes
James Fountain
Vice President of Operations
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