User Vision B2B Case Studies & Customer Successes

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User Vision has delivered quality UX insight, experience design and strategy to clients across the globe since 2000. They help global clients provide outstanding customer experiences. They are a consultancy dedicated to improving the customer experience of their clients’ products and services, ensuring that they meet the needs of the target audiences in a way that is both usable and compelling. They create bespoke solutions based on their clients’ needs by applying services including consultancy, usability testing, user needs research, experience design, information architecture development, evaluation and training.

Case Studies

Showing 24 User Vision Customer Success Stories

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abrdn enhances customer experience with User Vision

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Citizens Advice Scotland - Customer Case Study

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Citylink - Customer Case Study

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Dayshape Achieves Accessible AI Planning with User Vision

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Shaping a world-class experience for Emirates

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Emirates - Customer Case Study

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Emirates achieves a more accessible, user-friendly digital experience with User Vision

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Jumeirah - Customer Case Study

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NHS 24 shapes more human-centred digital health services with User Vision

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NHS Digital - Customer Case Study

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Oak National Academy improves accessibility for disabled teachers with User Vision

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OMRON improves chronic disease management with User Vision

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a leading UK motor financier gains deeper insight into car buying behaviours with User Vision

Raiffeisen Bank - Customer Case Study

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Registers of Scotland improves digital accessibility with User Vision

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Sainsbury’s Bank - Customer Case Study

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Scottish Government enhances data personas and targets Data Transformation Framework rollout with User Vision

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Scottish Parliament - Customer Case Study

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Sky - Customer Case Study

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SRUC - Customer Case Study

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Successfully embedding inclusive design UX processes

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VisitScotland achieves inclusive digital accessibility with User Vision

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Visit Scotland - Customer Case Study

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Welsh Government builds trusted, accessible coal tip services with User Vision research

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