Sobot B2B Case Studies & Customer Successes

Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionality, live chat, voice support, ticketing systems, messaging, and the WhatsApp Business API. Their mission is to provide a secure, adaptable platform that empowers companies worldwide to connect deeply and efficiently with their customers.

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Sobot B2B Case Studies & Customer Successes

Case Studies

Agilent achieves 6x customer service efficiency with Sobot

Agilent achieves 6X efficiency gains with Sobot

DFS achieves 91%+ CSAT and 80%+ efficiency increase with Sobot

J&T Express boosts delivery efficiency and COD collection with Sobot WhatsApp Business Messaging

J&T Express boosts delivery and COD collection rates with Sobot's WhatsApp solution

Luckin Coffee boosts customer engagement and CSAT with Sobot and WhatsApp Business Platform

Michael Kors achieves 83% faster response times with Sobot

Michael Kors improves customer service and marketing with Sobot

MICO boosts CSAT, agent efficiency, and response speed with Sobot

OPay achieves 90% customer satisfaction with Sobot’s omnichannel customer service solution

OPay achieves higher conversion and lower costs with Sobot

OPPO achieves a 57% repurchase rate increase with Sobot

OPPO boosts agent efficiency and CX with Sobot

PalmPay achieves faster resolution and higher CSAT with Sobot

Renogy achieves 95%+ CSAT and faster resolution with Sobot AI customer service solution

Samsung achieves 30% higher agent efficiency with Sobot

Samsung achieves 97% CSAT with Sobot's All-in-One Contact Center Solution

SHEIN achieves higher agent efficiency and customer satisfaction with Sobot

Transsion improves global customer service and AI outbound engagement with Sobot

Weee! achieves 96% CSAT in cross-border customer service with Sobot Voice

Weee! boosts agent efficiency and cuts resolution time with Sobot

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Tixr

Lyra Health

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