Sobot B2B Case Studies & Customer Successes

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Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionality, live chat, voice support, ticketing systems, messaging, and the WhatsApp Business API. Their mission is to provide a secure, adaptable platform that empowers companies worldwide to connect deeply and efficiently with their customers.

Case Studies

Showing 21 Sobot Customer Success Stories

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Agilent has Seen 6 Times Increase in Customer Service Efficiency with Sobot

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Agilent - Customer Case Study

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DFS - Customer Case Study

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J&T Express - Customer Case Study

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J&T Express Witnesses 35% Increase in Delivery Rate with Sobot’s WhatsApp Solution

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Luckin Coffee - Customer Case Study

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Michael Kors - Customer Case Study

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Michael Kors Succeeded in Both Customer Service and Marketing with Sobot’s Solution

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MICO - Customer Case Study

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Opay Enjoys 90% Customer Satisfaction with Sobot’s Solution

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OPay - Customer Case Study

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OPPO Sees 57% Increase in Repurchase Rate with Sobot

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OPPO - Customer Case Study

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Palmpay - Customer Case Study

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Renogy - Customer Case Study

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Samsung - Customer Case Study

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Samsung Gains 97% CSAT with Sobot’s All-in-One Solution

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SHEIN - Customer Case Study

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Transsion - Customer Case Study

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Weee! Reached 96% CSAT in Cross-border Customer Service with Sobot’s Voice Product

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Weee! - Customer Case Study

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