Rival Technologies

Rival Technologies is rethinking research with chat, voice, and video solutions that integrate into technologies that people actively use on a regular basis. The company’s platform, Chat Lab, makes it easy for companies to create mobile agile communities of customers, fans, and employees that can be engaged continuously for insights into their preferences, opinions, and habits. The company’s innovations rival traditional surveys and online communities by employing conversational technologies that reach a broad range of demographics through SMS, social media and messaging apps.

Case Studies

Showing 11 Rival Technologies Customer Success Stories

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How Brunswick uses its insight community to nurture its next wave of brand advocates

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How Carnival uses their insight community to uncover actionable feedback in hours, not days

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How Coca-Cola used the Brand Experience Predictor (BXP) to refine, optimize and measure the impact of their experiential brand activations

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How Diageo uses an insight community to optimize its go-to-market strategy

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How Kellogg’s used conversational research to prepare for the future of online grocery

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How Kimberly-Clark used Rival to optimize e-commerce conversion and drive 20% sales lift

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How McCormick evolved its insight community to better connect with consumers around the world

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How Revolt TV captured in-the-moment insights for its signature event and built an insight community

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How Roblox used Rival to connect with Gen Z gamers

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How Tyson Foods used the Rival platform to understand shifts in morning routines

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How Vancouver Canucks upped their score on fan experiences and brand partnerships with Rival Technologies

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