Rival Technologies B2B Case Studies & Customer Successes

Rival Technologies is rethinking research with chat, voice, and video solutions that integrate into technologies that people actively use on a regular basis. The company’s platform, Chat Lab, makes it easy for companies to create mobile agile communities of customers, fans, and employees that can be engaged continuously for insights into their preferences, opinions, and habits. The company’s innovations rival traditional surveys and online communities by employing conversational technologies that reach a broad range of demographics through SMS, social media and messaging apps.

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Rival Technologies B2B Case Studies & Customer Successes

Case Studies

How Brunswick uses its insight community to nurture its next wave of brand advocates

How Carnival uses their insight community to uncover actionable feedback in hours, not days

How Coca-Cola used the Brand Experience Predictor (BXP) to refine, optimize and measure the impact of their experiential brand activations

How Diageo uses an insight community to optimize its go-to-market strategy

How Kellogg’s used conversational research to prepare for the future of online grocery

How Kimberly-Clark used Rival to optimize e-commerce conversion and drive 20% sales lift

How McCormick evolved its insight community to better connect with consumers around the world

How Revolt TV captured in-the-moment insights for its signature event and built an insight community

How Roblox used Rival to connect with Gen Z gamers

How Tyson Foods used the Rival platform to understand shifts in morning routines

How Vancouver Canucks upped their score on fan experiences and brand partnerships with Rival Technologies

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