PGForsta B2B Case Studies & Customer Successes

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Press Ganey Forsta is a leading global provider of experience technology, data analytics, and insights that help companies better understand and serve their customers, employees, and stakeholders. Press Ganey Forsta powers the Human Experience (HX) Platform – a comprehensive experience and research technology platform that brings together CX (Customer Experience), Employee Experience (EX), Patient Experience (PX) and Market Research. It serves more than 43,000 clients globally across healthcare, financial services, hospitality, market research, professional services, retail, technology, and other end markets.

Case Studies

Showing 12 PGForsta Customer Success Stories

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AIG - Customer Case Study

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The AA goes the extra mile for their customers

Automobile Association logo

Baptist Health South Florida increases review volume by 376% and boosts overall star rating

Baptist Health South Florida logo

The secret to happier customers with Bupa Global

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Working together to put customers in focus

eir Large Business logo

Four Seasons Hotels & Resorts achieve 30% bookings increase & 98.9% listings accuracy lift with full local SEO treatment

Four Seasons Hotels & Resorts logo

Popular pet retailer expands organic reach through local specialty pages

Tapping into text analytics for stand-out customer experience

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Successfully implementing healthcare local listings & reputation management strategies at the enterprise-level

Tidewater Physicians Multispecialty Group logo

Vanderbilt’s dynamic, data-driven approach to personalizing care

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Turning customer voices into tangible change

Virgin Money logo

Cruising Wyndham Destinations Asia Pacific’s customers to cloud nine

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