PGForsta
12 Case Studies
Case Study: Tidewater Physicians Multispecialty Group boosts listings accuracy and patient reviews with Rio SEO
A PGForsta Case Study
Successfully implementing healthcare local listings & reputation management strategies at the enterprise-level
Tidewater Physicians Multispecialty Group (TPMG), a large healthcare provider with over 75 offices, faced significant challenges managing its online presence. The organization struggled with duplicate and inaccurate local listings across numerous directories and lacked a centralized tool to monitor and respond to patient reviews at an enterprise scale. To address these issues, TPMG partnered with PGForsta's Rio SEO platform for local listings and reputation management.
Rio SEO implemented a solution that optimized nearly 100 Google Business Profile listings with custom content, eliminating duplicates and dramatically improving citation accuracy. The platform also provided centralized analytics and reporting. The results were substantial: a 99.4% improvement in citation accuracy, a 79.5% increase in total web actions, and a 34.5% rise in web impressions. Furthermore, PGForsta's tools helped TPMG increase its total number of reviews by 167% and its patient feedback score by 15.4%.
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