logicdialog B2B Case Studies & Customer Successes

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logicdialog delivers intelligent service automation, powered by conversational AI. Their mission is to place conversational AI at the heart of every organisation, regardless of size or sector. Their award winning platform is used to build AI powered digital assistants that drive operational efficiencies and deliver exceptional customer/ resident/ passenger/ patient/ fan experiences. They're currently doing so across the social housing, local government, utilities, transport, education, financial services, sports and leisure, and third sectors.

Case Studies

Showing 13 logicdialog Customer Success Stories

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12Go Asia automates 50% of inbound traffic with Logicdialog

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Beyond Housing cuts live chat volume by 50% with Logicdialog

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Europcar achieves 90% IVR message reduction with Logicdialog conversational AI

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Groupe Atlantic automates HVAC support at scale with Logicdialog

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HATS Group achieves 91% AI containment in patient transport with Logicdialog

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Monmouthshire County Council achieves 24/7 bilingual citizen service with Logicdialog

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National Legal Service achieves 24/7 enquiry triage and lead capture with Logicdialog

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Social Care Wales automates social care enquiries with Logicdialog AI

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Sovereign Network Group achieves 24/7 resident service automation with Logicdialog

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Transport for Wales achieves 80%+ NLP accuracy with Logicdialog

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One Call Insurance achieves 94.8% automated voice AI accuracy with logicdialog

Veygo Insurance achieves AI-powered customer service scale with Logicdialog

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West Berkshire Council automates citizen enquiries with Logicdialog

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