InvGate B2B Case Studies & Customer Successes

InvGate, IT service management and IT asset management best practice meets customer needs in a practical and affordable way. Through business technology that’s as intuitive, and easy to use, as consumer-world apps and services. Technology that’s driven by customer needs not industry fads. They believe that customer value trumps features and functions. That simplicity is key. And that your time to value, through a speedy and easy implementation, is paramount.

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InvGate B2B Case Studies & Customer Successes

Case Studies

Arcos Dorados achieves centralized help-desk management and 20% fewer requests with InvGate

Auto Mercado achieves centralized service operations and 50+ location support with InvGate Service & Asset Management

Camuzzi Gas achieves 1,000+ annual hours saved in asset management with InvGate Asset Management

Chesapeake Bay Academy achieves dramatic customer satisfaction gains and faster incident resolution with InvGate Service Desk

Chesapeake Bay Academy achieves faster incident resolution and improved end-user satisfaction with InvGate Service Desk

Coppel Wins Best Service Desk Improvement Project at the 2021 IT Service & Support Awards

Disagro achieves organized IT, improved asset visibility and streamlined support with InvGate

EfectivoSí achieves 98% NPS and audit-ready service management with InvGate

Farmacity achieves 30% reduction in support agents with InvGate Service Desk

Grupo Cepas achieves rapid user adoption and process automation with InvGate Service Desk

Harmony Public Schools achieves 300% increase in fulfilled service requests and 71.5% faster response times with InvGate Service Desk

Mastellone Hnos. saves 500+ hours/year and achieves 70% self-service adoption with InvGate

Mirgor achieves 2,500 hours saved annually and 35% faster decision-making with InvGate

Peoples Bank achieves 75% increase in portal reporting and major user satisfaction gains with InvGate Service Desk

SEiT achieves improved customer response, SLA compliance and IT asset visibility with InvGate Service Desk & Assets

Smartmatic achieves streamlined operations and centralized asset management with InvGate

Universidad Austral achieves digital transformation and zero email request handling with InvGate Service Desk

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