IBM Social Business

IBM Social Business technology is easy-to-use but solves complex challenges. Cognitive analytics from IBM Watson™ make sense of unstructured social data. More automation means more time to engage customers and communities. Business users get simplified tools for new insights. With powerful collaboration tools and social platforms, IBM Social Business solutions give you new ways to work.

Case Studies

Showing 49 IBM Social Business Customer Success Stories

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Taking the pain out of expense claims with convenient mobile apps

Acubiz logo

Paves the way for value-added digital services with seamless, enterprise-wide collaboration

AfriSam logo

Striding ahead of the competition with streamlined employee collaboration

Aleron logo

AMD - Customer Case Study

AMD logo

Enabling group companies to make agile decisions with collaboration in the cloud

Bengt Dahlgren AB logo

Berge & Meer - Customer Case Study

Berge & Meer logo

Berlitz - Customer Case Study

Berlitz logo

Supporting one of the world’s largest defense organizations with a secure collaboration platform

Border Security Force logo

Boston Children's Hospital - Customer Case Study

Boston Children's Hospital logo

Preserving deep industry expertise with a social approach to knowledge management from IBM

Bucher Emhart Glass logo

Cabela's - Customer Case Study

Cabela's logo

Boosting competitiveness by bringing decision-makers together in the cloud

Canal Barge Company logo

CEMEX - Customer Case Study

CEMEX logo

Inspiring enterprises across Africa to supercharge their efficiency with collaboration in the cloud

Cloud Hop Ltd. logo

Empowering customer-facing employees to share their insights and shape loyalty-driving services

Commonwealth Bank logo

Empowering employees to deliver exceptional hospitality experiences

Constance Hotels and Resorts logo

Tackles unemployment in Norway with an ultra-efficient, collaborative workforce

Deltagruppen logo

Opens up new lines of communication to unlock employee productivity

E.A. Juffali & Brothers logo

Bringing employees closer together with a personalized hub for digital collaboration

Ernsting’s family logo

Eurobank - Customer Case Study

Eurobank logo

Building a more collaborative employers’ association with a digital workplace hub

Gesamtmetall logo

Uniting global resources to support citizens more effectively with a digital collaboration hub

Empowers local government to deliver high-quality services to citizens via cloud collaboration

Hamarøy kommune logo

Shaping more effective political party operations with a digital approach to collaboration

Høyre logo

Unlocking huge productivity gains by enabling fast, efficient staff communication across continents

Lantal logo

Empowers its global workforce to work together to deliver higher-quality customer services

Cultivating a platform for year-round customer engagement with collaboration in the cloud

MainTech AS logo

McDonald's UK uses assessments to improve the customer experience and drive better business results

McDonald's logo

Meander Medical Center unites physical and digital healing environments

Meander Medical Center logo

Inspiring thousands of employees to work together on a digital collaboration hub

Mears Group logo

Cloud-based social business solution used to inspire collaboration and innovation

Merck KGaA logo

NSEIT Ltd. - Customer Case Study

NSEIT Ltd. logo

Migrating to collaboration in the cloud to shrink costs and drive investment in performances

Oslo Philharmonic logo

Supplying world-leading electronics brands on time with seamless, analytics-driven collaboration

Power Metal logo

Connecting to partners and customers through the cloud for enhanced productivity

PureFluent logo

RSG Media - Customer Case Study

RSG Media logo

Seatrans Ship Management - Customer Case Study

Seatrans Ship Management logo

Kick-starting a digital transformation to connect and empower employees

Sparda-Bank Munich logo

SPARDA Bank improves cross-selling through social collaboration

Sparda-Bank Munich logo

Helping clients cultivate productive work environments with collaboration in the cloud

SquarePeg Leadership logo

Doubling responsiveness to clients with security-rich collaboration in the cloud

SSEK Indonesian Legal Consultant logo

Connecting every employee to lift satisfaction and inspire outstanding passenger services

TAV Airports logo

Building closer relationships with customers with a collaborative platform for support

Teradyne logo

IBM Customer Experience Suite solution supports multichannel digital relationships with clients

UnipolSai Assicurazioni logo

SocialStudent software improves virtual team collaboration

USC Marshall School of Business logo

Keeps multi-million-dollar construction work on track with seamless mobile collaboration

VCC (Visual Communications Company, LLC) logo

Vössing nails efficient, effective collaboration in major infrastructure projects thanks to state-of-the-art IBM collaboration solutions

Vössing logo

Waterfront Toronto - Customer Case Study

Waterfront Toronto logo

Answering natural-language questions with unprecedented insight and advice

WayBlazer logo

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