Creovai B2B Case Studies & Customer Successes

Creovai is now part of Capacity, which reduces call volumes, improves customer experiences, and boosts revenue with AI-powered voice automation. Creovai enhances Capacity's suite of omnichannel support tools with real-time agent guidance and post-conversation analytics.

Featured Companies

Creovai B2B Case Studies & Customer Successes

Case Studies

AnswerNet achieves reduced scripting time and improved reporting with Creovai (CallScripter)

Aquarius Contact Centres achieves scalable, low-cost hosted contact centre and homeworking enablement with Creovai

How BCLC automated QA and improved agent performance

BCU uses Creovai to meet enterprise-wide MX goals

Callzilla increases accuracy and speed of resolution with Creovai Agent Assist

Improving the member experience at Connexus Credit Union

Optimizing and enabling sales with Creovai

Global Health Services Company achieves 520% efficiency improvement and faster sales with Creovai's CallScripter solution

Homeworker Outsourcing Contact Centre achieves rapid, secure scaling of remote agents with Creovai

Inspired Outsourcing achieves 50% faster agent training and reduced IT overhead with Creovai

KidZania achieves secure, efficient ticketing and higher customer satisfaction with Creovai

Improving call center performance with Creovai

How a leading telecomm provider uses Creovai to measure and improve the customer experience

Creovai helps major utility company automate QA through AI

Merlin Entertainments achieves 25% increase in global ticket sales and 15% higher customer satisfaction with Creovai (CallScripter-based solution)

Supporting the British Government through a global health crisis

NRTC increases agent efficiency in a complex contact center environment

Office Response saves £50,000+ annually and boosts agent performance with Creovai

Spark Energy manages compliance risk and streamlines the sales experience with Creovai

Creovai helps STARS handle crisis response services

Thrasio automates QA and enhances customer satisfaction with Creovai

TruGreen partners with Creovai to turn sales team into superstars

How TFCU uses interaction insights for better coaching and member conversations

TwinStar Credit Union builds for the future with Creovai

Featured Companies

TravelPerk

Mediafly

Exware Solutions Inc