12 AMC Technology Case Studies

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Read 12 Case Studies from real AMC Technology users sharing their business challenges and results after using AMC Technology software.

  • Canon Financial Enhances Salesforce Omni-Channel Supervisor for a True Blended Agent Experience
  • Accurate Reporting Increases Lead Conversions for Carnival
  • AMC’s Integration Shortens Average Call Duration by 30 Seconds Per Call
  • For Colmobil, Expertise and Proven Success Overshadow Local Competitors
  • Call-handling Time and Mistakes are Drastically Reduced for Continental Tire
  • Longtime Customer Sticks with the Reliability of AMC as they Migrate Phone Systems
  • AMC Meets Needs for Advanced CTI Features and a Complex Environment for DeVry
  • AMC Provides Stable Solution that Supports Multiple CRM and Telephony Platforms for Keysight
  • Novo Nordisk - Customer Case Study
  • Smooth CRM and CTI Integration that Customers Remember
  • Deep Experience and Recommendations Leads Thomson Reuters to AMC for Integration
  • TriNet is Able to Decrease Call Handling Time up to 15 Seconds Per Call

About AMC Technology

AMC Technology is a global leader in contact center and CRM integration with a vision for improving the customer experience through increased agent efficiency and personalization capabilities. Founded in 1995, AMC Technology leads the market in providing contact center integration expertise and best practices. AMC powers contact centers and customer interactions for companies around the globe through its certified platform – Contact Canvas™ and unparalleled expertise.

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