Trapeze reduces ticket volume by 40% and achieves CSAT score of over 75% with Freshservice
Trapeze Group
Anuj Johri
IT Manager
Trapeze Group
Trapeze Group works with public transit agencies and their communities to develop and deliver smarter, more effective public transit solutions. For more than 25 years they have been "here for the journey," evolving with their public transport customers around the world helping them to move people from point A to Z and everywhere in between.
Case Studies
Showing 7 Trapeze Group Customer Success Stories
Trapeze Reduces Ticket Volume by 40% and Achieves Csat Score of Over 75% With Freshservice
Trapeze Group
Anuj Johri
IT Manager
Trapeze Group - Customer Case Study
Trapeze Group
Dave Rose
Operations Manager
Trapeze Group - Customer Case Study
Trapeze Group
Erik Futtrup
Director of Development
Trapeze Expands 1:1 Account Personalization into Multi-Tier ABM Program
Trapeze Group - Customer Case Study
Trapeze Group
Alex Ni
Chief Technology Officer
Trapeze Group uses the Lucid Suite to move forward faster and reduce time to action
Trapeze Group
Alex Ni
Chief Technology Officer
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