B2B Case Studies Featuring Thread as the Customer

Explore case studies featuring Thread as the customer — learn how vendors and partners helped Thread solve real business challenges.

Thread's AI Service Desk combines the power of AI, automation, chat, and inboxing to unlock magical service experiences for scaling MSPs and their customers. Customers get help when and where they want it without unsatisfying processes and frustrating resolution times; MSPs can support more requests and provide true value rather than being bogged down by phone calls, broken processes, and complex tech stacks.