STARTEK provides multiple strategic offerings, which include social media response/monitoring, professional services consulting, customer journey evaluation, retail assessments, mystery shopping, and reporting suites. They offer a variety of core capabilities including voice, chat, email and IVR interactions. In addition, they have 19 contact centers that provide onshore, near shore, and offshore locations.

Case Studies

Showing 3 Success Stories about Software and Services used by STARTEK

StarTek achieves 10–20% productivity gains and significant cost savings with Verint Systems' Impact 360

STARTEK achieves minimized downtime and revenue growth with Login VSI's Login PI

STARTEK achieves automated call analysis and improved customer experience with Verint Systems' Speech Analytics

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