Service Management Group (SMG) achieves rapid client adoption and real-time competitive benchmarking with TIBCO Software's Spotfire
Service Management Group (SMG)
Fred Gruhn
Lead QA Engineer
B2B Case Studies Featuring Service Management Group (SMG) as the Customer
Explore case studies featuring Service Management Group (SMG) as the customer — learn how vendors and partners helped Service Management Group (SMG) solve real business challenges.
Service Management Group (SMG) partners with more than 500 brands around the globe to create better customer and employee experiences, which drive loyalty and performance. SMG uniquely combines technology and insights to help clients listen better, act faster, and outperform the competition. Strategic solutions include omniCX, Brand Research, and Employee Engagement. SMG evaluates 250 million surveys annually, across 130 countries.
Case Studies
Showing 5 Success Stories about Software and Services used by Service Management Group (SMG)
Service Management Group (SMG) - Customer Case Study
Service Management Group (SMG)
Shad Foos
CMO
Service Management Group (SMG) achieves 2.5X lower TCO and real-time, scalable analytics to prevent churn with Cloudera Data Warehouse
Service Management Group (SMG)
Chris Atkinson
VP of Architecture
Service Management Group (SMG) achieves measurable content-to-business outcomes with Onclusive
Service Management Group (SMG)
Paul Arnhold
Director of Brand Marketing
How SMG Broke into New Markets with Content Syndication
Service Management Group (SMG)
Jared Emmitt
Manager, Demand Generation
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