SMG Answers Client Craving for Competitive Benchmarking with Spotfire
Service Management Group (SMG)
Fred Gruhn
Lead QA Engineer
Service Management Group (SMG)
Service Management Group (SMG) partners with more than 500 brands around the globe to create better customer and employee experiences, which drive loyalty and performance. SMG uniquely combines technology and insights to help clients listen better, act faster, and outperform the competition. Strategic solutions include omniCX, Brand Research, and Employee Engagement. SMG evaluates 250 million surveys annually, across 130 countries.
Case Studies
Showing 5 Service Management Group (SMG) Customer Success Stories
Service Management Group (SMG) - Customer Case Study
Service Management Group (SMG)
Shad Foos
CMO
Driving customer loyalty with a data warehouse optimized for advanced analytics
Service Management Group (SMG)
Chris Atkinson
VP of Architecture
SMG Connects the Dots Between Content Marketing and Business Outcomes
Service Management Group (SMG)
Paul Arnhold
Director of Brand Marketing
How SMG Broke into New Markets with Content Syndication
Service Management Group (SMG)
Jared Emmitt
Manager, Demand Generation
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