parcelLab

parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational costs, and optimize customer experience in an unprecedented way. Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers. Trusted by over 800+ brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide.

Case Studies

Showing 4 parcelLab Customer Success Stories

parcelLab - Customer Case Study

parcelLab Simplifies their Financial Operations with Maxio

How parcelLab uses Rocketlane to drive customer engagement and achieve a 10% increase in CSAT ratings

How parcelLab increased A/R visibility and streamlined subscription management

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