Case Study: parcelLab improves accounts receivable visibility and cash collection with Upflow

How parcelLab increased A/R visibility and streamlined subscription management

parcelLab, a global provider of post-purchase software, faced significant challenges in managing accounts receivable and forecasting cash flow due to its subscription-based business model. The company needed a tool to provide A/R visibility and analytics to identify at-risk customers and streamline collections. This led them to the vendor Upflow for its accounts receivable and cash collection solution.

By implementing Upflow, parcelLab integrated seamless A/R workflows that fostered collaboration between their finance and customer success teams. The solution provided critical data-driven insights through features like cohort analysis, enabling proactive credit risk management and targeted collection strategies. The integration with their billing system, Maxio, created a best-in-class finance tech stack that eliminated data silos and significantly improved their cash collection processes and customer relationships.

parcelLab

Jean-Thomas Cock

Head of Finance Operations