Case Studies

Showing 4 Success Stories about Software and Services used by OI

Oi achieves a single customer view and faster data warehouse updates with Informatica

Oi (Brazilian telecommunications company) achieves company-wide Business English proficiency with Pearson English Business Solutions

Oi achieves 38% higher conversion and hundreds of millions in savings with Pegasystems Pega Marketing

Oi (BTCC) achieves improved service levels, higher agent satisfaction and 1.8% FTE reduction with NICE Systems Workforce Management

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