US credit union automates up to 2,000 internal interactions per month with conversational AI
MSU Federal Credit Union
Benjamin Maxim
Assistant Vice President of Digital Strategy
MSU Federal Credit Union
Case Studies
Showing 3 MSU Federal Credit Union Customer Success Stories
Meet Fran, the Credit Union virtual agent with a 98% resolution rate
MSU Federal Credit Union
Sam Kirkey
eServices Specialist
MSUFCU used Plaid’s Data Connectivity solutions to connect 8,000+ members to digital finance apps and services in just eight months
MSU Federal Credit Union
Benjamin Maxim
Chief Digital Strategy & Innovation Officer
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