Mercari reduced fraud exposure and improved compliance while reducing screening times by 20%
Mercari
Christian Townsend
Director, Anti-Financial Crimes & AML Compliance
Mercari
Case Studies
Showing 4 Mercari Customer Success Stories
How Mercari Operationalizes Data Reliability Engineering at Scale
Mercari
Dan Lameyer
Team Member
How conversational AI reduced ticket volume at Mercari US by 74%
Mercari
Alex Rust
Engineering Manager
Customer Service Quality Assurance as a Coaching Function, Not a Punitive Function
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