Case Study: Mercari reduces fraud exposure and speeds compliance screenings with Inscribe

Mercari reduced fraud exposure and improved compliance while reducing screening times by 20%

Mercari, a global ecommerce marketplace for secondhand goods, needed a better way to manage complex, state-by-state compliance requirements and the growing volume of documentation created by new legislation. The company wanted a secure, easy-to-use document collection portal and repository to help its compliance team gather, store, and review sensitive files while reducing fraud risk.

With Inscribe’s document collection, fraud detection, document classification, parsing, and repository tools, Mercari automated much of its screening workflow and centralized sensitive document storage. Inscribe helped Mercari cut average handling time for standard compliance screenings by 20%—saving about one minute per five-minute review—while also helping the company avoid potential fraud-related violations and millions of dollars in fines and penalties.

Mercari

Christian Townsend

Director, Anti-Financial Crimes & AML Compliance