Kustomer achieves unified customer-journey visibility and high-performance scalability with MongoDB
Kustomer
Jeremy Suriel
CTO & Co-Founder
B2B Case Studies Featuring Kustomer as the Customer
Explore case studies featuring Kustomer as the customer — learn how vendors and partners helped Kustomer solve real business challenges.
Kustomer is the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences - not resolve tickets. A customer-centric solution, Kustomer helps brands increase satisfaction and loyalty by empowering agents to engage customers in personalized, efficient, and effortless conversations. Headquartered in NYC, Kustomer was founded in 2015 by serial entrepreneurs Brad Birnbaum and Jeremy Suriel, has raised $173.5M in venture funding, and is backed by leading VCs including: Coatue, Tiger Global Management, Battery Ventures, Redpoint Ventures, Cisco Investments, Canaan Partners, Boldstart Ventures and Social Leverage.
Case Studies
Showing 7 Success Stories about Software and Services used by Kustomer
Kustomer - Customer Case Study
From onboarding to performance management: enhancing the Kustomer experience
Kustomer
Alyssa Henriques
Senior Manager, People Operations
Kustomer achieves greater visibility and scalable growth with Gong
Kustomer
Vikas Bhambri
SVP, Global Sales & Customer Success
Kustomer achieves rapid, secure cloud-based remote access and compliance with Perimeter 81
Kustomer
Maks Suski
IT Manager
Kustomer - Customer Case Study
Kustomer
Robert Charming
Head of Business Operations
Kustomer - Customer Case Study
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